Information We Collect

We collect different types of information depending on how you interact with our platform. Some you provide directly, and some we gather automatically as you play.

Information You Give Us

• Account details when you register (email address, username, password)
• Profile information you choose to add (display name, avatar preferences)
• Messages you send through our support system
• Feedback and survey responses you provide
• Payment information if you purchase virtual credits (processed securely through third-party providers)

Information We Collect Automatically

• Game activity and progress (levels completed, credits earned, games played)
• Device information (model, operating system, unique device identifiers)
• Usage data (how you navigate the platform, features you use most)
• Technical data (IP address, browser type, time zone settings)
• Location information (general geographic area based on IP address)

How We Use Your Information

Everything we collect serves a specific purpose. We're not in the business of hoarding data—we use what we need to run a smooth gaming platform.

• Provide and maintain your gaming experience across all our games
• Process virtual credit purchases and manage your account balance
• Save your game progress so you can pick up where you left off
• Send important updates about your account or changes to our services
• Respond to your questions and provide customer support
• Improve our games based on how people actually play them
• Detect and prevent technical issues or potential security threats
• Comply with legal obligations under Malaysian law and international standards

Sharing Your Information

We don't sell your personal information to anyone. That's a promise. We only share data in specific circumstances that help us operate the platform or when required by law.

Service Providers

We work with trusted third-party companies that help us run the platform:

• Cloud hosting services to store game data securely
• Payment processors to handle virtual credit purchases
• Analytics tools to understand platform performance
• Customer support platforms to manage your inquiries
• Email service providers for account communications

These providers can only access the information necessary to perform their services and are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by Malaysian law, court order, or legal process. We'll also share data if necessary to protect the safety of our users or the integrity of our platform.

Business Transfers

If Topfunlist is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before this happens and inform you of any changes to how your data is handled.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality like keeping you logged in
• Performance Cookies: Help us understand which games are most popular and where players experience issues
• Functional Cookies: Remember your preferences and settings for a personalized experience
• Analytics Cookies: Provide insights into how people navigate and use our platform

You can control cookie settings through your browser, though disabling certain cookies may affect your experience on the platform. Most browsers allow you to refuse cookies or alert you when they're being sent.

Data Security

We take data protection seriously and implement industry-standard security measures to protect your information. Our systems use encryption, secure servers, and regular security audits.

However, no internet transmission is completely secure. While we do everything reasonable to protect your data, we can't guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

Your Privacy Rights

You have control over your personal information. Malaysian law and international privacy standards give you specific rights regarding your data.

Rights You Can Exercise

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, commonly used format
• Restriction: Ask us to limit how we use your information
• Objection: Opt out of certain data processing activities

To exercise any of these rights, contact us at [email protected]. We'll respond to your request within 30 days. Some requests may require identity verification to protect your account security.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

• Account information: Retained while your account is active and for 2 years after closure
• Game progress data: Stored for the duration of your account plus 1 year
• Support communications: Kept for 3 years for quality assurance purposes
• Transaction records: Maintained for 7 years to meet financial regulations
• Analytics data: Anonymized after 18 months and retained for statistical purposes

When we no longer need your information, we securely delete or anonymize it so it can't be associated with you.

Children's Privacy

Our platform is not intended for users under 18 years of age. We don't knowingly collect personal information from minors. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Upon verification, we'll delete any information collected from individuals under 18. We take this responsibility seriously and have measures in place to prevent underage access to our social casino games.

International Data Transfers

Our servers are located in secure facilities, and some service providers may operate in different countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data according to this privacy policy and applicable laws.

For users in regions with specific data protection regulations, we comply with relevant transfer mechanisms and standards to ensure your information receives adequate protection wherever it's processed.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect.

We encourage you to review this policy periodically. The "Last Updated" date at the top tells you when we last modified it. Your continued use of the platform after changes become effective means you accept the updated policy.