We're Here to Help
Got questions about our games? Need technical support? Or maybe you're interested in partnering with us? Our team responds to most inquiries within 24 hours during business days.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. We typically respond within one business day.
Quick Response
We aim to respond to all inquiries within 24 hours on business days
Dedicated Support
Your inquiry will be routed to the right team member for accurate assistance
Clear Communication
We provide straightforward answers without technical jargon
Why Players Choose to Reach Out
Most of our messages fall into a few categories. Understanding what others ask about might help you decide whether email or phone works best for your situation.
- Game mechanics and feature questions
- Account access and settings assistance
- Partnership and collaboration opportunities
- Technical troubleshooting and bug reports
- Feedback about gameplay experience
Who Handles Your Inquiry
Depending on what you're asking about, your message gets directed to the right person. Here's who might be helping you out.
Rashida Chen
Player Support Lead
Handles game questions, account issues, and general player assistance during business hours
Viktor Reyes
Technical Support
Addresses technical problems, bug reports, and platform performance concerns
Nadia Kowalski
Partnership Manager
Manages business inquiries, partnership proposals, and collaboration opportunities